Commercial Simulator Bay(s) Support Program


Ensure your commercial simulators are always up and running efficiently. Safeguard your revenue by minimizing shut downs caused by technical issues. Our support team now offers an extended annual support program to ensure any issues that may arise are immediately addressed and fixed in a timely fashion. D2G’s Support Program helps keep your business running at maximum capacity.


The following benefits are included in our online annual support program:

  • Priority access to D2G support team using new online ticket system
  • Schedule appointment within the following times:
    • Weekdays (9am – 5pm EST) – 2 hour turnaround time
    • Weekdays (After Hours) – 24 hour turnaround time
    • Weekends – 24 hour turnaround time 
  • We are an added layer of support for your launch monitor and other simulator technologies including cameras, force plates and D2G “one touch” automation platforms
    • If D2G can not provide a resolution or direct support, we will facilitate support appointments with manufacturers on your behalf 
  • Receive the following discounts:
    • 25% off replacement front screens
    • 25% off onsite support if needed 
    • Discounted rates on replacement hardware, electronics and materials 
  • Free annual updates to your D2G automation system
  • What’s not included:
    • Onsite service (please see above, onsite support will be offered at a discount)
    • Replacement of hardware which is out of manufacturer warranty (i.e. failed electronics, TVs, monitors, computer components which have failed outside of the original manufacturer warranty)
  • Breaks down to $49.99 / month  + $14.75 / month per additional bay (program is billed annually)

Number of Bays

1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12

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